Returns Policy

SCB Oxford Ltd will provide a refund of fees paid if:

Failure of SCB Oxford Ltd to collect waste / deliver aggregates,
A service charge would apply if the Lorry as already been dispatched or materials collected /delivered. Service charge includes all charges incurred prior to collection of aggregates or disposal of the waste at the Landfill or Waste Transfer station.
To avoid service charges please notify us as soon as possible if you intend to cancel your service by calling 01865 820064.
A service charge will apply if on collection waste is not as described at time of booking and we are unable to receive confirmation to remove waste.
We allow 30 minutes for Collection/Delivery – After that time has elapsed you will be charged £1.50 per minute. **This is calculated using our vehicle tracking system**
Refunds can only be made to the credit card details supplied at time of booking. A refund will be processed within 2 business days less a £5 booking fee.